Privacy Policy

1. Introduction

Promptrace.ai ("we," "us," or "our") is operated by Granite Digital, a registered business name in Jersey, Channel Islands (JFSC Registration Number: 36294). This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

As a Jersey-based entity, we comply with the Data Protection (Jersey) Law 2018.

2. Data We Collect

We collect the following categories of information:

• Account Information: Your name and email address when you register.
• Transaction Information: When you make a purchase, our Merchant of Record (Paddle) collects your billing details. We do not see or store your credit card information; we only receive confirmation of the transaction and a unique Order ID.
• Usage Data: Information about how you use our site, collected via Google Analytics 4 (GA4). This includes your device type, browser, pages visited, and general geographic location (city level).
• AI Audit Data: The URLs and search queries you input for analysis.

3. Third-Party Data Processors

To provide our service, we share limited data with the following trusted partners:

4. Google Analytics Disclosure

We use Google Analytics 4 (GA4) to understand how users interact with Promptrace.

• IP Anonymization: GA4 anonymizes IP addresses by default.
• No PII: We do not send personally identifiable information (PII) to Google Analytics.
• Opt-out: You can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

5. AI Processing & Privacy

Our platform utilizes Large Language Models (LLMs) to generate insights. While we send your queries to providers like Google and OpenAI, we do not share your personal account information (like your email) with these providers.

6. Data Storage & Transfers

Your data is stored securely on servers located in the European Union (EU). As Jersey is an "adequacy" jurisdiction, we ensure all international transfers are protected by standard contractual clauses to maintain the same level of protection required under Jersey law.

7. Your Rights

Under the Data Protection (Jersey) Law 2018, you have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your data ("Right to be Forgotten").
• Withdraw your consent for marketing at any time.

To exercise these rights, please contact us at hello@promptrace.ai.

8. Contact Information

If you have questions about this policy, please contact Granite Digital at:

Email: hello@promptrace.ai
Location: St. Helier, Jersey, Channel Islands.